Terms of Use
Welcome to our store. Please read these terms and conditions carefully before using our website. By using our website, you agree to these terms and conditions.
1. Ordering and Payment
Orders can be placed through our website. We accept major credit cards, debit cards, and PayPal. Payment must be made at the time of ordering. Orders cannot be cancelled once they have been placed.
2. Shipping and Delivery
We offer fast and reliable shipping options. Orders are typically processed and shipped within 1-7 business days. Shipping times vary depending on your location and the shipping method selected. We are not responsible for any shipping delays or lost packages.
3. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Items must be returned in their 30 days from receipt of order. Shipping charges are non-refundable, and the customer is responsible for return shipping fees.
To ensure customer satisfaction and provide a fair shopping environment, we accept returns of both opened and unopened products under certain conditions. Please read the following terms carefully before returning:
3.1 Unopened products:
For unopened products, we offer an unconditional return service within 30 days from the date of receipt of the order. Customers are required to provide the original purchase receipt (such as invoice or receipt) when returning the product, and the product must be in an unused, unopened state, and all packaging materials (including inner packaging, labels, user manuals, etc.) must be intact.
3.2 Opened products:
Considering the nature and safety of the product, our return policy for opened products is as follows:
– Opened products must be returned within 30 days from the date of receipt of the order, and the product must be in a resaleable condition. This means that the product should be kept as original as possible, and any signs of use may be grounds for rejection of the return.
– Opened products must be returned together with all accessories and packaging materials, and any missing parts may result in the rejection of the return request.
4. Product Availability and Pricing
We make every effort to ensure that our inventory is accurate and up-to-date. However, we cannot guarantee the availability of any product listed on our website. We reserve the right to change prices and product availability at any time without prior notice.
5. Intellectual Property
All content on our website, including text, images, and graphics, are the property of our store and are protected by copyright law. You may not use any content from our website without our written permission.
6. Limitation of Liability
Store is not liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages arising from the use of our website or the products sold on our website.
7. Billing Terms
One-time Sales: Your purchase is a one-time transaction. Once payment is completed, you will receive the goods or services you purchased and the transaction will be considered complete, unless the goods are accompanied by any applicable warranty or service agreement.
If you have any questions or concerns, please contact our customer service team for assistance.
GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.